mental health

104 – Jamal Alsaffar – Sutherland Springs: The Untold Story of a Foreseeable Tragedy

Warning: This episode contains details of the Sutherland Springs massacre. Portions of the show will cover issues of domestic violence, gun violence, and content that may be disturbing to some listeners. Listener discretion is advised.

This episode is dedicated to the memory of all those whose lives were taken in the Sutherland Springs massacre, the survivors, and their families.


In this episode of the Trial Lawyer Nation podcast, Michael sits down with trial lawyer Jamal Alsaffar, who served as lead counsel representing the victims of the Sutherland Springs massacre vs. the United States Government, obtaining a $230,000,000 verdict.

They begin the episode with a look at Jamal’s background. Born and raised in Dallas, Texas, he moved to Austin to go to college, where he met his now wife and law partner. Today they are both partners at National Trial Law in Austin, Texas, along with Jamal’s mentor, Bill Whitehurst. Jamal has tried numerous personal injury cases involving medical malpractice and catastrophic injury but has found a rare specialty in Federal Tort Claims Act (FTCA) cases.

Michael then quickly asks Jamal how he got started in FTCA cases, as it is notoriously difficult to sue the federal government. He shares how his first FTCA case was a birth injury case at an Army hospital. Even though he had many hoops to jump through, he ended up obtaining a very favorable verdict and realized that military families weren’t receiving high level trial lawyer representation in their cases. From there, his practice spread, and now he tries FTCA cases all over the country.

As Jamal lists the many requirements to try FTCA cases, it’s clear why there are so few lawyers who specialize in them as they are fraught with land mines.

The tone shifts somber as Michael asks Jamal about what happened in the Sutherland Springs shooting. He describes how on November 5th, 2017, a former Air Force member walked into a small church in Sutherland Springs, Texas, where he opened fire. 26 members of the congregation were killed, and 22 were injured. While this man was in the Air Force, he was convicted of multiple felonies involving domestic violence and put in jail. Federal law requires that the agency who convicted him report the felony to the FBI’s background check system, but the Air Force did not. Because of this, the shooter was able to legally purchase firearms and ammunition at Academy Sports, which he used to commit mass murder.

Diving into the legal difficulty of a case like this, Michael asks Jamal what legal challenges he faced with holding the federal government liable on tort liability for someone failing to report criminal convictions. Jamal shares how they faced a 12(b)(6) motion to dismiss on this issue, and the government’s defense was they cannot be held liable for this failure to follow federal law. But as Jamal successfully retorted, of course they can.

As Jamal puts it, at the end of the day, they didn’t have an excuse for not reporting this felony. In fact, as they learned in discovery, this was not a one-time clerical error. There was a documented 30-year history of the federal government not reporting felonies to the FBI’s background check service on a massive scale. Various internal warnings noted between a 30-50% failure rate, which was even worse at the base the shooter was stationed at in New Mexico – where many employees didn’t even know they were required to report. This was clearly a systemic problem which had been going on for a very long time.

“What we found was a 30-year history of the federal government not reporting on a massive scale.” – Jamal Alsaffar

Michael asks if the government has since done anything to fix this problem, to which Jamal replies with two powerful examples:

  1. In the Air Force alone, there were over 5,000 unreported felons. As a result of this litigation, all 5,000 of those have now been reported.
  2. The entire system of reporting and checklist system has now been automated and modernized for every branch of the military. They now use the system Jamal’s expert recommended.

Reflecting on those successes is momentous – as trial lawyers, we often think about the good we’re doing for one family, but it’s so rare to have the opportunity to tangibly make the entire country a safer place.

The next issue the government tried to fight on was foreseeability. They argued they could never have foreseen this man would do what he did. Jamal explains how they were lucky with the evidence, but it wasn’t magic – this was gumshoe work and discovery. After being stiff armed so aggressively that they wouldn’t even give Jamal mandatory disclosures, the judge became so angry with the U.S. attorneys he sanctioned them (without Jamal even asking) and ordered they provide the documents and witnesses requested.

“The level of negligence and how high it went … all the way up to the Secretary of the Air Force.” – Jamal Alsaffar

It was immediately clear why the U.S. attorneys tried to hold onto this information. The contents of these documents were appalling.

  • The shooter’s violence was documented, and his domestic violence crimes were committed with guns.
  • He had been institutionalized by the Air Force for mental health twice, including for trying to use a gun to kill himself.
  • While in the mental hospital, his computer searches included “how to commit a mass shooting” and “how to get weapons”, and the government knew about those searches.
  • He had threatened to commit a mass shooting on the base, to his superior commanders,

This man was institutionalized by the Air Force while he was threatening and planning to commit a mass shooting.

Michael then inquires if the shooting was random, or if the man knew people at the church. The answer is haunting – it was not random, but an act of domestic violence. It was the church his wife grew up in, and where she would go to escape him.

“It was not a random act. It was related to the very thing the Air Force convicted him of and failed to report on.” – Jamal Alsaffar

Michael then asks Jamal how he became the lead attorney on a massive trial team filled with heavyweights. The answer lies in one of Michael’s first questions: “What on Earth is the FTCA?” Jamal is one of only a handful of attorneys who try these cases regularly, but he also credits his communication, honesty, and preparation. He had an air-tight plan before he even filed the lawsuit, then meticulously drafted complicated pleadings where even a small mistake could ruin the case. But even with his vast FTCA experience and knowledge of how these cases work, he admits he had never tried a case like this before – in fact, only a few people have, and never at this magnitude.

“This is one of the most unique trials that’s ever been done in the history of the FTCA.” – Jamal Alsaffar

One big decision Jamal and his partner, Tom Jacob, made was to not depose any of the government’s experts. They knew the government wouldn’t settle, so there was nothing to be gained from taking a great depo. They did file one partial summary judgement, but they intentionally kept out some real bombshells they found in discovery and strategically saved them for trial.

As a result, they were able to surprise the judge with 2-4 new documents or facts he had never seen each day of trial that were “eye-popping.” As Jamal shares some of these, it’s easy to see why saving them was the right call. As the U.S. attorneys tried to defend themselves by saying this man was simply a monster, Jamal made it clear they knew this man was a monster and did nothing to stop him from harming the public, even after they banned him from accessing military bases and upped his security risk after he tried to access them anyways.

“He was a monster that you knew better than anyone else … even his family. And you let him loose.” – Jamal Alsaffar

Jamal continues by lamenting the fact that the judge only let him use one of his carefully crafted trial boards, but the timeline he was allowed to use showed a detailed progression of the shooter’s madness, aggressiveness, weapons purchases, and where he would have been caught and prosecuted if his felonies had been reported. It was a fantastic visual aid Jamal agreed to share with our listeners and can be found below.

Included in this timeline was one of the most shocking pieces of evidence in the entire case, which Jamal found by mining for third party discovery. The sheriff’s department had responded to a call at the shooter’s residence just 3 days before the massacre took place, where the exchange was caught on their body cameras. Because the man was acting aggressive and erratic, even threatening the cops, they looked him up in their database – where they found no record of his felonies because the Air Force didn’t report them. In this exchange, the man had a gun and stated he was armed, which he would have been arrested for carrying if the officers were able to see his felony conviction record.

Michael then asks how the trial was broken up. Jamal explains how the liability trial and damages trial were conducted separately. The liability trial took about 1 ½ months, but they had to wait another 2 months for the verdict. After the judge found the government to be 60% liable, he tasked Jamal’s team and the U.S. attorneys to get together and decide how to present this case efficiently. The result was an estimated 1-month trial for Jamal’s team, but an estimated 6-month trial for the U.S. attorneys. The judge decided to put faith in Jamal and agreed to a 1-month damages trial.

With so many plaintiffs and the delta variant spreading rapidly, Jamal had some challenges to overcome if his 1-month damages trial was going to be successful. He had to limit each plaintiff in the case to 1 hour of testimony, which required immense cooperation and preparation with his many co-counsels. To stave off the government’s fear of a Covid outbreak in the trial, Jamal even set up a Covid testing room in the courthouse, where each witness was required to test before entering the courtroom.

During the damages trial, Jamal shares some of the terribly heartbreaking stories told and how he used the actual courtroom to tell them, in lieu of the visuals he originally had planned. He tells a profound story of a realization he had one day, while sitting where the massacre took place and preparing mentally before trial. It’s a phantasmal story you have to hear in order to understand why every time the courtroom doors opened … people were on edge.

Part of the reason Jamal put so much effort into the verbal description is because he did not want to show the video of the shooting or the aftermath in the trial. After stating repeatedly to the government he would not submit the video into evidence, it was shockingly the government who moved to have the video entered the day before trial. And even though Jamal rejected it, the judge agreed to admit it because it is evidence. Jamal then asked for the video to not be shown to the media or the family members and placed under seal, which the judge agreed to.

The government may have thought Jamal would want to show the brutal carnage at the church, but that was never something he considered. Instead, Jamal chose to use stills from the video to show the scene right before the shooting. Describing this loving space, the joy, and the sense of community, “the second before it turned to hell,” Jamal’s remarkable skill to visually tell the story with his words will surely bring a tear to your eye.

After sharing more examples of the other evidence used in the case, Jamal highlights how important it was for the judge to understand the sights, the sounds, and the smells of that day. He deftly narrates the poignant scene when each plaintiff and witness spoke on the stand, shared what they saw, and verbalized their pain. With each testimony, the damages case came together for the judge.

Once the trial concluded, the attorneys had to wait patiently for the verdict for MONTHS. Jamal says the liability verdict is more stressful than the damages verdict and shares the very moment he read the result – a historic $230,000,000.

Broken down, it’s a reasonable amount for each plaintiff based on the standard for deaths and injuries. This way, the verdict is much less likely to be appealed, though Jamal admits he wanted more. He praises the judge who handled the case and includes his well-researched, well-founded opinion which will be tough for the defense to overturn on appeal.

Jamal and Michael wrap up the episode with a look at how background check laws work and how successful the program is when agencies report felonies to the FBI as required. This foreseeable tragedy should never have happened – and thanks to the work of Jamal, all of his co-counsel, and everyone who worked on this case, it will hopefully never happen again.

Resources provided by Jamal Alsaffar:

 

Guest Bio:

Jamal Alsaffar is a partner at National Trial Law in Austin, Texas. Jamal represents victims of catastrophic injuries across the state of Texas and has a national practice prosecuting cases against the Federal Government under the FTCA (Federal Tort Claims Act). Jamal and his partner Tom Jacob recently obtained a $230 million verdict against the federal government for their role in the largest mass shooting in Texas history that took 26 lives and injured 22 others at the Sutherland Springs First Baptist Church. Jamal has chaired AAJ’s Federal Torts practice section several times over the past decade, and has served as co-chair of the AAJ MedNeg/Birth Trauma group. He has been selected as one of the 20 “Leading Lawyers” in Texas under the age of 40—way back when he was under the age of 40. And has been named by his peers as a “Super Lawyer” consecutively from 2014-2022. Jamal soon hopes to be hired for his dream job—a perfect fit as he’s been telling anyone who will listen over the years—the next manager for Manchester United football club in England. He has three kids with his wife, law partner and boss, Laurie Higginbotham.

 

90 – Sonia Rodriguez – The Trials of War: Tactics, Strategy & Mindset

In this episode of the Trial Lawyer Nation podcast, Michael sits down with Cowen Rodriguez Peacock partner and attorney, Sonia Rodriguez, to discuss Sonia’s rediscovered inspiration and lessons from Sun Tzu’s “The Art of War,” and the strategies and tactics trial lawyers can utilize from it while still dealing with a pandemic.

Michael opens the episode by telling Sonia about his feelings of frustration about his upcoming case (which is less than a week away at the time of recording) being canceled due to Covid concerns. Sonia responds to this by saying this trend of “getting the rug pulled out from under you,” seems to be the “new normal” for trial lawyers during the pandemic.

The two then begin to discuss how this impacts your case outside of the courtroom, specifically having to invest time and money into a case multiple times due to cancellations, the need to find flexible experts, and the pandemic’s “giant wrench” in your damage evaluations.

“We all know that, even in non-pandemic times, the certainty of a trial date was never really that certain. But now, the prospect of having to prepare multiple times for the trial setting is going to multiply the cost.” – Sonia Rodriguez

The conversation then shifts to what trial lawyers can do in times like these to maximize the value of their cases. Sonia begins by discussing her re-reading of Sun Tzu’s “The Art of War” and its impact on her successes in 2021.

“I’ve been practicing law for almost 25 years, and I’ve never made more money in a one-year period than I have during this pandemic,” Sonia says leading into her first citation from the book (with a notable twist for trial lawyers); “Supreme excellence consists in breaking the enemy’s resistance without [a trial].” This, she notes, is similar to the modern-day strategy, “If you want peace, prepare for war.”

Sonia then delves deeper into this concept by discussing how she prepares for war, or in this case trial, by hiring and preparing our experts, paying for exhibits, and (probably most important) laying plans and evaluating her cases strengths and weaknesses.

“If you know the enemy and know yourself, you need not fear the result of a hundred battles.”– Sun Tzu, “The Art of War”

Building on the subject of the importance of evaluating your case, Sonia presents one of her touchstones for case valuation: Remember torts 101, negligence has two parts. She presents that it’s easy to fall into the rut of evaluating your case based on your client’s damage model. However, if you look at your case carefully, based on liability factors you believe, and go to battle fairly evaluating both components, you will add value. Michael agrees with this, adding that if the defense did something really bad, you’re more likely to get a bigger result.

The two continue this conversation with Sonia explaining how mediators only want to talk about low property damage and pre-existing conditions; subjects to which she responds, “I spit on that!” Instead, she wants to talk about this trucking company, how they have no training protocols, how they’ve had the same types of crashes for the last 3 years, and so on; ultimately aiming to change the framework of the conversation to focus on liability.

“No one really knows what a case is worth. There is no magic formula … . If we, in our heart of hearts, believe it’s worth more, we can get more.”– Michael Cowen

Sonia then shifts the conversation to “attacking by fire,” or, in other words, always coming from a position of strength, even if you have weaknesses in a case. Regarding the weaknesses of the defense, however, Michael adds, “you always want conflict in the other room.” We want to add pressure to the other side to the point that they want out. Adding a final point to the subject of “attacking by fire,” Sonia hones in on her “fun” way to strategize; namely finding the pressure point of the defense and exploiting that weakness.

Moving on to discussing and evaluating the actions of the defense, Sonia cites Chapter 9 of “The Art of War,” entitled “Assessing Strategy Based on the Actions of Your Opponent.” Here, Michael and Sonia discuss how noticing aggression, “frenetic” activity, or threatening motions from the defense are clear signs of fear and, more importantly, weakness. “Especially when you respond with calm,” Michael says, “There’s nothing like that calm, quiet confidence.”

On that note of quiet confidence and taking power from the defense, Michael begins to take the conversation in a different route, breaking down his feelings about the results of cases and how that relates to his self-worth as a trial lawyer.

“It’s not that I don’t care about the result, it’s that my self-worth is detached from the result.”– Michael Cowen

This prompts the closing topic of conversation for the episode, mental health in the practice of law. Michael and Sonia discuss the trials and tribulations of their profession including starting and ending trials, letting go of trials (win or lose), the discipline required to maintain a healthy lifestyle, and being compassionate to yourself. “I think perfectionism is something a lot of lawyers struggle with,” Sonia says, “The struggle holds us back.” The two end the episode by sharing their own strategies for coping with the struggles of practicing law and close with a positive note of constantly seeking to be better in their cases, mental health, business, and practice.

This episode also discusses finding the weaknesses in your case and how to overcome them, the importance of obtaining key information during the initial client meeting, and trusting your intuition.

55 – Jacob Leibowitz – Overcoming COVID-19: Working Remote & Staying Afloat

In this special Trial Lawyer Nation podcast, Michael discusses COVID-19 with fellow trial lawyer Jacob Leibowitz. This episode focuses on adapting your firm to function in an ever-changing crisis situation, including insights on safety, remote work, technology, cash flow, and employee morale.

The show begins with a discussion on using technology to keep cases moving. Jacob emphasizes the importance of continuing to have depositions utilizing video conferencing technology. Their firm has chosen to use Zoom for depositions, mediations, and client meetings, and they have been successful with it. They discuss the pros and cons of Zoom, highlighting many useful features including video recording, “breakout rooms,” options to increase audio quality, and a way to share exhibits that Jacob argues is even better than the in-person method. The challenges of this technology for depositions, and in many states across the U.S., is the person who swears in the witness needs to be in the same room to make the oath sufficient. Jacob shares how the Supreme Court of Texas has assisted with this. The use of online notaries is also discussed and both Michael and Jacob implore the listeners to reach out in their respective state to determine if this can be a solution.

Originally, Jacob believed mediations via video conferencing would be extremely complicated, but he has been pleasantly surprised by the ease of using breakout rooms in Zoom. While some mediators have resisted, Michael is confident they will come around soon, telling them “Either you’re not getting paid or you’re going to do it this way.” Jacob echoes this thought by stating, “It’s here right now, and we have to adapt to it.” They apply this same reasoning to defense counsel who may have objections. Michael strongly believes if the defense doesn’t bill, they don’t make money, and they don’t survive. Jacob thinks it is the plaintiff lawyer’s responsibility to push the case, educate all parties involved on how to use the technology, and has been kind enough to create a Zoom Deposition Guide to share with everyone. This guide can be shared with defense counsel, mediators, and anyone else hesitant with this process. (A Zoom video tutorial for clients has also been created and can be found here)

The conversation shifts to remote work and how their firm of over 30 employees in different office locations has navigated the transition of physical office space to a virtual office space. The process began with Michael deciding to purchase company laptops for staff who did not have one. This was necessary because his IT company would only allow access to the server through a private VPN on a company-owned computer for security reasons. They discuss other challenges of remote work during a quarantine, including working with kids at home, server capacity, and cloud migration. Jacob then shares valuable advice for other firms to mitigate these challenges by advising “You just need to go full force into this, because you’re going to end up learning a whole lot, and you need to.” The reality is no one knows how long social distancing and a nationwide quarantine will last, so lawyers need to adjust accordingly.

On a serious note, Michael recognizes that regardless of technological innovations, the COVID-19 pandemic will disrupt firms’ cash flow. He shares his experience with a market panic and how he has been proactive in protecting the firm’s finances through pulling out money ahead of time and watching his finances very carefully. He also cautions other firms against laying employees off too soon, citing the proposed stimulus bill (which has now passed) would provide loan forgiveness to small businesses who use the money for payroll. He also understands that sometimes, you have to do whatever is right for your firm to stay afloat during these challenging times.

With all these sudden and extreme changes, employee morale can fall to the wayside. Jacob asks Michael what many listeners must be wondering – How do you keep employee morale up during this process? Michael simply states: “We’re overcommunicating.” His firm has focused on having consistent and frequent video conference calls to communicate on daily tasks, collaborates on larger projects, and even gather socially for a Friday evening virtual happy hour. He explains how important it was to tell his staff they could financially handle a 3-4 month quarantine and not have layoffs, and ensure staff of his focus on keeping everyone safe, be it their health or job security. Jacob compliments Michael on his efforts so far and adds that he feels morale has actually increased since the beginning of this crisis, noting that employees can see the massive amount of effort and reassurance given so far. Michael also believes “overcommunicating” applies to clients and referral attorneys and has made an effort to touch base with everyone in his network. This has led to his firm continuing to receive case referrals because they are being proactive.

Lastly, Jacob and Michael discuss their main takeaways during COVID-19. Jacob sees this time as an opportunity to gain skills to better your practice, spend more time with your family, and push your abilities as an attorney. Michael agrees and adds that it’s more important than ever to take care of yourself physically and mentally. He also emphasizes the importance of patience and thankfulness during these difficult times. Michael ends on a powerful note: “We all need to step up and be leaders – leaders for our firms, leaders for our clients, and leaders for our communities.”

This podcast also covers virtual court hearings, telemedicine, self-insured retentions, Microsoft Teams, why clients are liking the face time with attorneys using Zoom, virtual document signing (www.notarize.com), and the efficiency of technology.

34 – Sonia Rodriguez – Hindsight in the PI World

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In this Trial Lawyer Nation podcast, Michael Cowen sits down with Cowen | Rodriguez | Peacock partner, Sonia Rodriguez, for another installment of TLN Table Talk to answer the questions of our listeners. This episode focuses on advice for our up-and-coming personal injury attorneys on the things we know now and wishes we knew earlier in our careers.

Starting right off in the broad sense of the industry, we start with a question about what advice would we give to a lawyer who is in the first 2 years of practice. Learning the hard way, Sonia states why it is critical for a successful personal injury law practice to understand the difference between a PI practice and a typical business practice when you are talking to bankers and lenders. The discussions you’ll have with bankers and lenders about lines of credit and assets in regards to your practice can sound like a foreign language to certain bankers, so you really need to find a bank that knows the PI practice and knows that many times the assets you have are going to be intangible, and are more likely to be in your file cabinet or on your server. Michael also points out how the banking regulations have also tightened up in recent years where it has become harder for PI lawyers to borrow against their case list. To this point, Sonia suggests once you have a few years under your belt, you should start saving/hoarding your money so you can borrow against your own investments and savings when you want to. They both agree once you hit your first big case, you don’t want to start living like that has become your new lifestyle every year or every month and you need to live below your means for a long time. Michael recalls avoiding the temptation to go buy the expensive Mercedes and shares how his first house was only $67,000, which was in stark contrast to other lawyers who went out and bought big houses and could barely pay their credit cards or make it month to month. It was with this foresight and now shared knowledge, that Michael reveals his early financial habits have led him to build the successful practice he has today.

Providing additional advice for PI lawyers just starting out, Michael weighs the pros and cons of gaining experience by starting in a district attorney’s office (hint – it’s not advised…and for good reason). He goes on to suggest several much better ways to gain experience and learn from other attorney’s experience, this podcast being one of them, which will prove to be more advantageous in building a solid foundation for a personal injury practice. Thinking from the other end of the spectrum, Sonia also offers advice regarding business relationships and how they are bound to change over time and shares the key factors you need to consider before entering into a partnership, regardless of the current or past relationships status. A lesson the majority of seasoned attorneys would likely agree with, hindsight being 20/20. Michael, being one of them, recounts one of the things he knows now that he wishes he knew earlier, and how he wishes he had spent a seemingly small amount of money early on to hire a lawyer to draft his agreements with other lawyers. Being lawyers, he says, “we think we can do it ourselves,” and in the process, we end up overlooking the holes in an agreement and only looking at it through rose-colored glasses as if nothing will ever change in the relationship. Michael reveals, in his own hindsight, the amount of money he’s paid out on legal fees to draft things for him now, has turned out to be less than 1% of what he’s paying people that he wouldn’t have had to pay had he had those agreements in place. LESS THAN 1%!

Sonia transitions by discussing the amount of stress brought on day-to-day in this industry. Our bodies were never designed to handle these amounts of mental or physical stress that can come with a heavy litigation practice, she says, and on the plaintiff’s side, it can also be very easy to become emotionally invested in our client’s cases. As a trial lawyer, you need to find a mechanism for an outlet, such as exercise, meditation (if it works for you), or even journaling, in order to maintain your mental health. Michael adds that you need to find a balance in order to internalize and feel your client’s pain without it taking you over. The Harvard Business Review published a great article about the stress and anxiety of being a perfectionist, as we tend to do in this line of work which also lays out several options for mental self-care.

Michael continues to state, as he has on many episodes of this show, to get out there and try more cases. There is never a shortage of cases to be tried in any firm. And no one will remember the cases you lose as you gain experience or even years into your practice for that matter. He goes on to say that you do not suffer a reputational hit for losing a trial and how he has actually lost more cases than some people have ever tried, but still has tons of referrals coming in because attorneys remember the ones he’s won.

Throughout the rest of this episode, Michael and Sonia discuss topics like: the power of saying “NO,” the importance of reputation; how to use a cost/benefit analysis to determine the right cases to take on; their opinions on paying for online profiles with various legal organizations, what to do in discovery when you think the other side is hiding something from you; how to (and more so, how not to) attract leads online; tricks to leveraging social media and pitfalls to avoid when using it; and many others along the way.

These Table Talk podcasts could not happen without the interaction and questions submitted by our listeners. We are eternally grateful and encourage you to continue to send us your thoughts, ideas, and questions as we love sharing our experiences with them.

“Please note the TLN19 discount code mentioned in this show has now expired.”